RETURN POLICY
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SOCIAL MEDIA PACKAGES
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This is an online service, where we will feature your campaign on our social media channels. This this is a digital service we can not offer refunds. We can not guarantee backers for this service. Unless we failed to deliver the services described in the package you purchased. We are in not obligation to issue a refund. We can not guarantee your campaign will be funded or successful by using our service. We will not issue a refund if your campaigns funding is unsuccessful.
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ADVICE SERVICE
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We offer our knowledge to help you build your Kickstarter campaign. We can not offer refunds on the information we give. To be able to provide you with our knowledge and feedback we do research into your campaign, and similar campaigns. A lot of time is put into research and setting up a report to help grow you campaign. We do not offer refunds for the knowledge we sell in our Advice packages.
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DESIGN SERVICE
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Since we offer digital product we can not offer refunds for our Design packages. If a Kickstarter campaign gets funded depends on various parts, like the strength of the product, the campaign page, fan base, marketing and more. We can only influence the campaign page, so we can not be held responsible if you campaign is not funded/successful. We do not accept returns since we offer a digital service. If there are any problems with our digital products, or service we are happy to help resolve any issues.
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KICKSTARTER GUIDE
Although our guide is a digital product, we want out clients to be satisfied with their purchase. If you are unhappy with your purchase of our Kickstarter guide, you can contact us for a full refund within 30 days of payment.
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Keep in mind that we are a small business and we work hard to satisfy and help our clients. If there are ever any problems, please contact us so we can try and resolve any issues.
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You can contact us on: